Privacy Policy
Last updated: December 2025
Introduction
Caloa AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
Personal Information
- Email address (for account creation)
- Profile information (age, height, weight, activity level)
- Dietary preferences and health goals
Usage Data
- Food and meal logs
- Photos of meals (processed for nutrition analysis)
- Voice recordings (processed for meal logging)
- Activity and exercise data
- App usage patterns and preferences
Device Information
- Device type and operating system
- Unique device identifiers
- IP address
How We Use Your Information
- Provide and maintain the service
- Generate personalized nutrition plans
- Process and analyze meal data
- Improve AI accuracy and features
- Send relevant notifications and updates
- Respond to support requests
- Prevent fraud and ensure security
Data Processing
Voice Recordings: Voice recordings are processed in real-time to extract meal information and are immediately deleted after processing. We do not store audio recordings.
Photo Analysis: Meal photos are processed using AI to identify food items. Images may be temporarily stored for processing but are deleted within 24 hours unless you choose to save them.
Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with:
- Service providers (hosting, analytics) under strict confidentiality agreements
- When required by law or legal process
- To protect our rights or safety
Data Security
We implement industry-standard security measures including:
- End-to-end encryption for data transmission
- Encrypted data storage
- Regular security audits
- Access controls and authentication
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
Data Retention
We retain your data for as long as your account is active. If you delete your account, we will delete your data within 30 days, except where retention is required by law.
Children's Privacy
Caloa AI is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.